Fitnesssupply Reviews

I reached out to fitnesssupply.com twice by email about my order and never heard anything back. I also tried calling, but no one picked up. my gut told me something was off once I couldn’t get a simple update. It’s really frustrating when all you want is a quick answer. I don’t think I’d order from them again

I went in looking for some basic items, but once again, most of the sizes were already gone. It’s frustrating because this feels preventable if inventory was kept up a little better...

I stopped in hoping to get some advice on which rack would actually fit my space, but the staff didn’t seem too sure. I got a couple of vague “maybe” answers and ended up having to look it up myself later. The prices weren’t terrible, and I’m definitely someone who compares costs before buying, but for what they charge I expected a bit more guidance from a fitness supply store.

I had a problem with one of the bench parts, so I reached out to warranty support. They asked me to send over some pictures and my order info, and after that they got the replacement shipped out. It took a few days longer than I was hoping, which was a little annoying, but they DID take care of it in the end. Overall, decent experience.

Checkout was quick and painless. Reading between the lines, there wasn’t really much to complain about, no weird errors, no confusing steps, just paid and moved on.

The site worked well enough, and I did eventually find what I was looking for, but it felt a little clunky in places. The filters and menus took more clicking around than they really should, it seems fair to expect a shopping site to make the basics a bit easier for people.
Pages loaded fine on my end, so that wasn’t the issue. Checkout was okay too, though I had to stop and double-check a few things before finishing. Not a terrible experience, just one that could use a little more care for the customer.

I’m not the handiest person, and I was putting it off because I figured it would be a hassle, but it went together really easily.

I ordered from fitnesssupply.com because the specs seemed clear, but what arrived didn’t really match the description. The size was off, some of the features weren’t right, and the photos made it look like a totally different model. I reached out to support, but they weren’t much help. it feels like they should double-check their product pages before putting them up

I just recently had to return a pair of dumbbells because I accidentally ordered the wrong weight, that experience is still fresh in my mind. I was expecting it to be a bit of a hassle, but it ended up being way easier than I thought.
The instructions were simple to follow, and when I emailed them, they got back to me quickly. Once they received the dumbbells back, the refund came through without me having to follow up or chase anyone down.

Since this was my most recent experience with fitnesssupply.com, it definitely left a good impression. I’d order from them again, especially knowing the return process isn’t a headache.

The financing option did help me get what I needed, so I can’t really complain too much. The payments are manageable, but the approval process was a bit confusing and I wish the fees were explained more clearly before checkout. Overall, it was okay, not bad, not great, it just felt...

I ordered from fitnesssupply.com the delivery was really unreliable. The date changed more than once, and I kept having to check for updates myself because there was no clear answer on when it would actually show up. It finally arrived late, but by that point I was already annoyed. Definitely not ordering from them again

I accidentally ordered the wrong thing from fitnesssupply.com and had to ask for a refund. It wasn’t super quick or anything, I waited a few days, but support did get back to me and the refund came through. Something about it felt a bit slow at first, but overall it was handled fine. I just wish it had been a little faster.

The box showed up looking beat up, with a few dents and rough spots. Luckily, everything inside was fine, but I was still a little disappointed to see the packaging in that condition.

I received exactly what I ordered, which is always a relief, right? The sizes matched what was listed on the site, all the items were correct, and nothing was missing. Shipping took a little longer than I expected, but it wasn’t a huge deal. Overall, I’d say it was a good experience.

I thought the range was good, and there was plenty to choose from without it feeling too overwhelming. Browsing was straightforward, and I managed to find what I needed without much hassle

My order ended up arriving later than expected, and when it finally got here, one of the items was missing. I reached out to support and they did respond, but it was mostly along the lines of “we’re checking on it” and “thanks for your patience,” without really solving much. The prices are decent, so I was hoping for a better experience, but overall it was underwhelming.

At first I thought this bench was sturdy and felt like a good buy. But after a few months, the padding started tearing and some of the bolts kept getting loose. Maybe I’m not the only one who’s had this issue? It just didn’t hold up as well as I expected.

I ordered a few small things and, unless I’m remembering the estimate wrong, the shipping took a lot longer than what the site originally showed. The tracking barely updated, so I kept wondering if I was just being impatient, but it ended up taking almost two weeks. I might order again for stuff I’m not in a rush for, but definitely not if I need it quickly.

They got back to me quickly and the tracking worked without any real problems. Everything seemed okay overall, though I’m still a little unsure about the quality until I’ve used it more.

The price felt way too high for what I actually got. I was already on the fence, and then the terms seemed to change along the way, which made it even more frustrating. Just didn’t feel like a good value overall.